01
Discover
A working session on your customers, your offer, and your competitors. We audit your current site (if you have one) and figure out exactly where visitors are dropping off. Output: a sitemap and a content plan built around your actual customer, not a generic template.
02
Design
Wireframes first, so the layout and flow are agreed before any visual styling happens. Then full desktop and mobile designs in your brand's colours and voice. You sign off before a single line of code gets written — no surprises at delivery.
03
Develop
Built page by page on WordPress or Shopify, with weekly check-ins so you can see progress and flag changes early. Forms, payments, bookings, and integrations are wired in and tested as we go, not bolted on at the end.
04
Launch
Cross-device QA, speed optimisation, and analytics/tracking setup before go-live. Then a live handover call so your team knows exactly how to log in and make edits — you're never locked out of your own site.